Cancellation policy
Last updated: September 16, 2026
This policy applies when you choose a subscription instead of a one-time purchase.
How your subscription works
- You choose how often the product is delivered. Your first order is charged at checkout.
- After that, your payment method is charged automatically on each renewal date at the subscription price shown at checkout, including your subscription discount, plus shipping and sales tax where applicable.
- Every renewal creates a new order, and we email you an order confirmation each time.
- There is no minimum number of deliveries and no cancellation fee.
Cancel at any time
- Sign in to your account on robert-store.com and open your subscription to cancel it. Depending on your plan, you can also skip a delivery, pause, or change how often it arrives.
- Or email adibeka130@gmail.com with your order number, and we will cancel it for you.
- Cancel before your next billing date and you will not be charged again. If a renewal has already been charged, that order ships as normal and is covered by our Refund Policy.
Price changes
If the price of your subscription changes, we will email you before your next renewal at the new price, so you have time to cancel.
Payment problems
If a renewal payment fails, we will email you and try again. If payment still fails after several attempts, your subscription may be paused or cancelled.
Returns
Subscription deliveries are covered by our Refund Policy: unopened bottles can be returned within 30 days of delivery, and anything damaged or incorrect is replaced or refunded in full.
Contact
Robert Collins Health
1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110, United States
adibeka130@gmail.com