Download and order help

We can help you get started.

Having trouble finding your link or opening a PDF? Send the details below so we can help with your order.

Try these steps first

  1. Check the inbox, spam, and promotions folders for the email used at checkout.
  2. Open the download link and save the PDF to your device.
  3. Open the file with a compatible PDF reader. If it will not open, download it again.

Have your order number and checkout email ready when contacting us.

FAQs

For health concerns

Customer support can help with files and orders. For symptoms, treatment, or urgent concerns, contact a qualified health professional or your local emergency service.

Send a support request

Please include only the details needed for your order. Do not send private medical records or payment card information.