Returns & refunds

Supplements

Unopened, unused bottles with the factory seal intact can be returned within 30 days of delivery.

Please contact us before sending anything back. Email adibeka130@gmail.com from the address you used at checkout, with your order number and the items you want to return. We will confirm the return address and the next steps. Parcels sent back without contacting us first cannot be matched to an order and may not be refundable.

Once the return arrives and is checked, the refund goes to the original payment method, normally within 5-10 business days depending on your bank. Return postage is paid by the customer and the original shipping charge is not refunded.

For safety reasons, opened bottles cannot be returned unless the product is faulty.

Damaged, incorrect or missing orders

If a bottle arrives damaged, the wrong item was sent, or the parcel never arrives, email us within 30 days of the delivery date with your order number and a photo where relevant. We replace it or refund it in full, including shipping, and you usually do not need to send anything back.

Changing or cancelling an order

Orders go to the warehouse quickly. Email us as soon as you can and we will stop the order if it has not been picked yet. Once it has shipped, the return process above applies.

Digital guides

Digital guides carry a full 30-day money-back guarantee. Email us within 30 days of purchase with your order number and we refund you in full - and you keep the files you have already downloaded.

Contact

Robert Collins Health, 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110, United States - adibeka130@gmail.com